How to troubleshoot common issues with hotel door locks

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Hotel door locks are an essential part of ensuring guest safety and security. However, like any technology, they can experience issues from time to time. In this blog post, we’ll provide you with some helpful tips on how to troubleshoot common issues with hotel door locks.
1.Battery issues
One of the most common issues with hotel door locks is battery-related problems. If your lock system is not working, it may be due to dead or low batteries. To troubleshoot this issue, try replacing the batteries with fresh ones. Make sure to use the correct battery type and check the battery contacts to ensure they are clean and free of debris. All TES door locks have a battery life of more than 18000, which means they can be used for longer than usual.
2.Jammed lock
If your hotel door lock is jammed, it may be due to debris or dirt that has accumulated in the lock mechanism. To troubleshoot this issue, try using a can of compressed air to blow out any debris or dust from the lock mechanism. You may also want to try lubricating the lock with a small amount of graphite powder or a silicone-based lubricant. All TES door locks are made of zinc alloy. Zinc metal is extremely durable and resistant to oxidation and other forms of corrosion. This makes it ideal for outdoor applications where it will be exposed to moisture or other corrosive elements. It’s also non-toxic, so it’s safe to use in areas where people may come into contact with it.
3.Incorrect code or keycard
Another common issue with hotel door locks is when guests forget their access code or lose their keycard. To troubleshoot this issue, you may need to provide a new access code or keycard to the guest. Make sure to verify their identity and check that the new code or keycard is properly programmed.
4.Mechanical failure
If your hotel door lock is experiencing mechanical failure, it may require more advanced troubleshooting or repair. In this case, it’s best to contact your lock system provider for assistance. They can help diagnose and repair any mechanical issues, or replace the lock system if necessary. TES Brand gives lifetime 100% technical support to their customers.
5.Power outage
In the event of a power outage, your hotel door lock system may not work properly. To troubleshoot this issue, try using a backup power source, such as a generator or battery backup system. You may also want to consider installing a power surge protector to prevent damage to your lock system during a power outage.